Refund Policy

We want you to be completely satisfied with every purchase from Aadhini Book World.

At Aadhini Book World, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds and returns are accepted, and the process to follow. Please read this carefully before making a purchase.

1. Eligibility for Refund

A refund or replacement will be considered only under the following circumstances:

You received a damaged or defective book
You received the wrong item that does not match your order
Your order was lost in transit and not delivered

Please note: Refunds are not applicable for reasons such as change of mind, incorrect address entered at checkout, or personal dissatisfaction with the book's content.

2. Timeframe to Request a Refund

All refund or return requests must be raised within 48 hours of receiving your order. Requests made after this window will not be entertained.

Tip: We recommend inspecting your package immediately upon delivery and contacting us right away if there is any issue.

3. How to Request a Refund

Follow these simple steps to raise a refund request:

Email Us Send an email to aadhinibookworld@gmail.com within 48 hours of delivery.

Include Your Details Mention your Order ID, the issue you faced, and attach clear photographs of the item received.

Wait for Review Our team will review your request within 2–3 business days and get back to you with the resolution.

Refund or Replacement If approved, we will process a refund or send a replacement as per your preference.

4. Refund Method

Approved refunds will be credited back to the original payment method used at the time of purchase.

Online payments — refunded to the same UPI, card, or net banking account
Refund processing time: 5–7 business days after approval
You will receive an email confirmation once the refund is initiated

Bank processing time may vary depending on your bank or payment provider. If you do not receive the refund within 7 business days, please check with your bank before contacting us.

5. Non-Refundable Situations

We are unable to process refunds in the following situations:

Request raised after 48 hours of delivery
Book has been read, used, or is not in its original condition
Damage caused by the customer after delivery
Incorrect delivery address provided by the customer
Change of mind or personal preference after purchase

6. Replacement Option

If you prefer a replacement instead of a refund for a damaged or wrong item, we are happy to arrange that. Simply mention your preference while raising the request.

Replacement is subject to availability of the same title
If the title is out of stock, a full refund will be issued instead
Replacement orders are dispatched within 3–5 business days of approval

7. Contact Us

For any refund-related queries, please reach out to us and we will be happy to assist you.

Email: aadhinibookworld@gmail.com
Phone: +91 8668120188
We respond within 1–2 business days